We aim to dispatch all orders within 24 hours of receiving your order. Once dispatched the delivery timescales are below (these timescales are not guaranteed and can change at any time. Please see www.royalmail.com for latest updates)
Our Royal Mail collection times are Monday - Friday 5pm (excluding bank holidays)
Royal Mail Delivery Timescales (once we've dispatched your order):
1st class: 1 to 3 workings days
2nd class: 3 to 7 working days
Europe: 3 to 10 working days
International: 5 - 10 working days (excluding the time your parcel could be held at customs)
If you're looking for info on missing orders you can have a look at our Refunds & Returns page. If you're really bored, we have more information on our T&C's page.